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Emergencies can happen to anyone: a death in the family, a loss of a job, an illness, or a divorce can be devastating, both emotionally and financially. If you are a family in Orange County who is working through a hard time and need assistance, please know that help and resources are available in our community.
If you are in need of help, we recommend that you contact 2-1-1 as your first step, to be connected to services and resources. You can contact 2-1-1 by one of the following ways:
- Call 2-1-1. Select prompt #3 for Housing Assistance or ask to speak with a Housing Intake Specialist, or
- Email help@211oc.org and request to connect to a Family Access Point, or
- Text your zip code to 898211.
Families who contact 2-1-1 for support will be connected to resources and programs that best fit the family’s need and/or location—this may or may not include Families Forward. Families Forward cannot guarantee placement into our programs or services, and we do not offer emergency housing.
Learn more about food assistance, affordable housing opportunities, and eviction prevention support.
View more resources available in our community.
Families Forward’s Privacy Policy
Families Forward follows the County of Orange guidelines on management of personal information. Click to read our:
HMIS Grievance Form
If you feel a violation of your rights as an HMIS client has occurred or you disagree with a decision made about your “Protected HMIS Information” you may complete this form.
Equal Opportunity and Nondiscrimination
It is the policy of Families Forward to comply fully with all Federal, State, and local non-discrimination laws and regulations governing Fair Housing and Equal Opportunity in housing. Families Forward will not deny any individual an equal opportunity on the basis of race, color, gender identity, religion, national or ethnic origin, age, familial status, or a mental or physical disability. Individuals are placed, served, and accommodated in accordance with their gender identity and are not subjected to intrusive questioning or asked to provide anatomical information or documentary, physical, or medical evidence of the individual’s gender identity. Households with children under 18 are not denied admission based on the age of any child under 18. It is the policy of Families Forward to provide reasonable accommodations for limitations or modifications needed by a disabled person due to a mental or physical disability of the individual.

